Check our Logitech Warranty here. I tried plugging into different USB port too to no avail. If you still have questions browse the topics on the left. Make the Most of your warranty. No matter whether I raise the level or put auto or not. I just purchased a webcam, it was a C615 from MicroCenter, I came home plugged it in, nothing, installed the drivers and now the microphone on the webcam works (yeay?) Microphone 2. o Make sure your webcam's microphone is listed as the "Default device" under Sound recording. Fast autofocus means your video stays razor sharp, even if you're moving around, are close to the webcam or are showing objects and documents (up to 10 cm from the camera lens). Register Getting Started FAQ Community Downloads Warranty Specifications ... We've put everything you need to get started with your HD Webcam C615 right here. I can not get the mic to work on my webcam, logitech c615 hd, not that i know, that is all - Answered by a verified Computer technician. COMPUTER ASD32 DESKTOP COREi3, 8GB, DDR3 1 TB home version 1511 (Signature). Try these fixes in order until you can use your mic on Zoom: Make sure your mic is connected and turned on. Welcome to Logitech Support. Activity light 4. There are no Spare Parts available for this Product. If using an external mic, examine the connecting cable, or check your Bluetooth settings if using a wireless mic. Welcome to Logitech Support. Tripod attachment 6. Check our Logitech Warranty here. The Logitech capture app doesn't see it as a video source. The mic part seems to pick up, but no video. Logitech® HD Webcam C615 n Safety, compliance, and wa rranty Getting started with Logitech® HD Webcam C615 2 1 4 3 6 8 5 7 Features 1. 5. After an update of Win10 in early April, my Logitech HD C615 webcam is no longer recognized by my system. Yet I do well with the echo test. In Devices, it only shows up as an audio device. I just got a C615 webcam, running on Windows 10 Home. We've put everything you need to get started with your HD Webcam C615 right here. I have a webcam C615 logitech on my windows 10 64 bit skype (with 7.2 version). If there is no sound at playback, check if the Logitech webcam microphone is selected. There are no FAQs for this Product. Autofocus lens 3. USB extension cable 7. Until 03-04-2020 he always worked but now he is seen as a USB video device and I can't get them to work anymore, someone has an idea what I can do about it. Flexible clip/base 5. We use cookies to give you the best possible experience on our website. If it isn't, select it from the drop-down menu and repeat Steps 2-4 to verify it is working correctly. Check our Logitech Warranty here How to Fix a Microphone Not Working in Zoom . Logitech® Webcam Software, including Logitech Vid™ HD for Windows® and Mac® 8. I tried the Capture app with my Sony Vegas Movie Studio program, and it can't see it either. Picture works great but mic does not. 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