Lowe's has been to my house twice, & went to Desert Eagle Stone for a third time. No worries I thought (big mistake), we have a 20 year warranty and it has only been 20 months.... No problem - right? What can we help you with? Both have a critical mass that is hard to ignore if you wan… on 3/4/2016. Keep in mind that you must call Lowes to … Lowe’s offers these countertops that are available in more than 100 different patterns and colors. Its finally finished amd still not right, drawers wont open, cabinets are falling apart. I have over a dozen emails for exactly 1 year where I am trying to get some sort of response from any of the 3 companies that profited from this transaction and none of them have responded. We also provide a labor warranty for one year. The man didnt measure correctly so a couple of hour job turned … If you wish that your prior post be removed, submit a notarized letter, Having granite installed that does not match, Disinterest on the part of lowes employees. ft x … All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. Q: What is included with the installation? I ALSO WANT LAZY CHANTE FIRED AT LOWE'S #784. Date: 22 . Lowe's Of | Change Store > Pricing of your VT Dimensions countertop may not reflect current store pricing due to the fact no local Lowe's store has been selected. Contact us to have a trained Specialist install your next cabinets and countertops project. The only complaint I had was that the installer thought I wouldn't see he used two different color calling (white and clear) because it was mostly out of sight. I recently had my countertops replaced by Lowes, Biggest mistake of my life. After reviewing online complaints (complaintboards.com) this seems to be the norm for these folks at silestone......issue useless warranties and find any reason to deny all claims, in my case there isn't even a reason for denying the claim. If you do any kind of home remodeling, whether it's as simple as painting your kitchen or as involved as a full-scale renovation, then Lowe's and Home Depot are both a fact of life. LOWE'S & DESERT EAGLE STONE (702) SCREWED ME SO I WILL SUE THEM. Review #1404852 is a subjective opinion of poster. After your template is complete, your chosen countertop material will be fabricated. She then lied and said she will call me back she is with a customer right now, SHE just had me transferred to her to give me a quote because the first guy doesn't have the right screen or information. Q: How should I care for my new countertops? To learn more about the ways to appreciate the reviewer please visit Lowes contractor gouged my walls installing my counter top and said that's expected to happen , if that is the case then why doesn't Lowes warn you about this ?? Countertop installation from lowe s lowe s installation project services for your home write a review about allen roth ubatuba granite kitchen cabinet installation from lowe s. Whats people lookup in this blog: Lowes Kitchen Countertop Installation Reviews; Lowes Kitchen Countertop Reviews Then I noticed all of the other defects. (702)804-**** EXTENSION 347 (LAZY, LYING, INEPT INSTALLATION MGR WHOM I WILL SEEK TO HAVE FIRED. This feature is currently under development. If possible, fill out this Measure Guide and bring it with you. Original review: Feb. 5, 2021. to fit your budget and your project. Lowes is horrible for installing kitchen cabinets! Review #2242998 is a subjective opinion of poster. I emailed lowes kitchen design department first 11/27/2017 to report the problem, they emailed silestone (cosentino) which in turn issued a warranty claim number. The man didnt measure correctly so a couple of hour job turned into a month. Just remember, the sink “installation” costs get layered onto the bottom line, as do taxes, and that’s why my $1,600 was a little more expensive than the raw countertop cost (40 sq. When I called Lowes … Q: What do I need to bring the kitchen specialist for the initial consultation? Lowe’s When it comes to buying quartz countertops Lowe’s is basically Home Depot reincarnated. KAREN WEINER 702-240-****. it is pink & a totally different hue. Our experience with Lowe's in getting our kitchen renovated was horrible. A: Because maintenance varies by material, refer to the manufacturer’s maintenance guide and warranty for details. Lowes Countertop Installation. The measuring appointment helped answer many of our questions and was super professional. They only want to protect the fabricator and don't seem interested in keeping a customer. Then, we'll coordinate your installation … Sales Executive and I was referring my client to Lowes for their flooring and counter tops. Link to Lowe's Home Improvement Home Page. From appliances and flooring to … Wondering how to install countertops or how to install granite countertops? As it is not an easy procedure and often they pay for the installation services, however, at Lowes … I had problems with all of this. We'll help you select the perfect materials for your kitchen, whether it's bamboo, wood, laminate, quartz, granite, or something from a particular collection. Nothing like the cheap top we had before that lasted two decades. In the second part of this 2-part DIY kitchen remodel project you will learn how to install butcher block countertops. When investing in the Lowes granite countertops the first thing that the investor looks for is the fabrication and the installment of the countertops. You should always inspect a natural product like granite that will have color variations before it is installed. I BOUGHT EXPENSIVE GRANITE FROM LOWE'S ON SALE FOR $4,400 IN JULY & TO THIS DAY (NOVEMBER 2018) THEY INSTALLED GRANITE THAT DOES NOT MATCH AT ALL. They’re probably decent quality but I would not consider them one of the major players in the quartz … Q: What countertop materials are available? Prices, Promotions, styles, and availability may vary. During the consultation, we’ll discuss countertop materials, colors, designs and Lowe’s service options, which range from measurement to installation. A: No, our countertop design service is complimentary. Lowes attitude is basically you have them, they were cut, you're stuck with them. Absolutely wrong. Tell us about your project, or ask us a question. Selection: Did you know that there are over 350 different types of Granite and Marble available to … Come prepared with your existing countertop layout and preliminary measurements to get a project quote. Your kitchen specialist will discuss your options with you in detail during your appointment. Lowes Countertop Installation Review I recently had my countertops replaced by Lowes, Biggest mistake of my life. You idiot. Get a life.... What do you mean it doesn't match? The communication and updates from the countertop company was fantastic. I continue to be harassed. I'm a Sr. When my husband and I first sat down with the customer rep to re-design our kitchen he was extremly friendly and made us feel very comfortable. Maybe they left it outside before installing in my kitchen. I called for a Fernley lowes installation dept for a Quote to install for 138 sq ft of solid counter top surface. Once you provide payment, a local, licensed and insured independent installer will schedule an in-home appointment to review your design and create a custom countertop template. Meet remotely from your home or one-on-one in a store. Come on! They were poorly fabricated and sized. This is a mess. allows us to answer any questions you may have. ... Once you provide payment, a local, licensed and insured independent installer will schedule an in-home appointment to review your design and create a custom countertop … No problem, just let me know when and I would be there. This spot of the counter top is in what we refer to as "no mans land" meaning the only thing you place in the corner were the crack is located is a picture or napkin basket. With my kids grown and out of the house, I began redoing the entire house. Its of all they the installer left oily smudges all over the counters that took me days to scrub off. The information in this form will be transmitted to Lowe's over a secure channel. Then fire her. Of course the backsplash finally installed in December after purchasing over July 4th weekend substantiates how unprofessional, & criminal Desert Eagle Stone is. You will be sorry if you choose Lowes. The Lowes escalation rep has been completely uncooperative and a bully. The first guy asked her how to do it while I was on the phone, he said I'll transfer you to her, She was nice until I mention I just need a quote to send to my customer. If it's garbage the store should sell it that way or not sell it. What did you expect? We'll help you choose from our selection of custom and in-stock countertops to upgrade your space. Plus the cost of granite countertops installed has many different factors. What?...ok...what is it then is my question with no response. I WILL PURSUE THAT ALONG WITH LYING STORE MGR NATHANIEL WHO LIED ON THE PHONE THAT WAS RECORDED. enochstilllives 3:55 PM (2 minutes ago) to customercare In November, Lowes installed a counter top in my kitchen. Please enter the first line of your address. Rights Reserved, You Are About to Contact PissedConsumer.com. www.realthanks.com, This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Review #991483 is a subjective opinion of poster. Lowe’s installation services make home renovation projects simple and convenient. A: We offer a variety of countertop surfaces, including quartz, granite, laminate, solid surface and butcher block. so you bought counter tops from Lowe's because they were cheaper than the local company and they look it. Check our FAQ. A: Please come prepared with your layout, preliminary measurements and budget. Thank You for Your Reply! Fast forward to thanksgiving 2017 - yes, a mere 20 months after the installation. who are licensed (where applicable), insured and background-checked. I purchased solid surface counters from Lowes and it's been a nightmare. Now you can get countertop installation help and granite countertop installation help from trusted independent installers in your area. are on-site and make a clear path to the space receiving installation. So forget learning how to install a countertop, how to install laminate countertops or doing granite installation on your own. Posted by bramb boss. I was worried after reading all the negative reviews but my experience, thankfully, was good. An anonymous reader who once worked installing as an installer for Lowe's shared some very helpful advice with us: you probably shouldn't go to a big-box store for your deck-building and … We purchased silestone (cosentino) (roseville, ca) counter tops for our kitchen remodel from lowes (cotati ca.) It was just contracted to the local stone business, but at a cheaper rate than they could provide me directly. Review #1386363 is a subjective opinion of poster. Get rid of her, she lied because I didn't want to make an appt. The color should be consistent as well. Follow me to see how I do it all on my free time while trying to keep it cheap, yet effective. Try as you might to religiously pick up mulch and plants at your local nursery, tools at your friendly Ace Hardware, and wood at your local lumberyard, you eventually have to come to these stores for something. A: Lowe’s partners with top independent installers from your local community who are licensed, insured and background-checked. View a list of Lowe’s Installer License and Certification numbers by state. They often do not return my calls. This is where all three companies - silestone (cosentino), counter fit & lowes have collected their monies and now do not give two cents about the *** product and *** warranty they have sold and installed in your home - that's customer care at its best. Mind your own business stupid. Once Lowes installs the flooring, the cabinets have to be installed, granite template performed, granite cutting and installation, and then appliance installation. Get a hobby. Q: Does Lowe’s charge for countertop design renderings? I also ordered quart countertops through Lowe's and Plamar did the installation. LOWE'S EMPLOYEES ARE LAZY, SLOPPY, & UNPROFESSIONAL SO I WILL SUE BOTH LOWE'S & DESERT EAGLE STONE IN COLORADO & HERE IN HENDERSON, NEVADA. About 5 years ago, i purchased a quartz countertop from Lowe's which was out sourced to a company in Louisville. HE FINALLY ADMITTED TO NEVER CONTACTING ME. We paid over a thousand dollars for this and it lasted only a few months! Shop kitchen countertop samples and a variety of kitchen products online at Lowes.com. More options are available at an additional charge. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. They are blaming us for water damage. A free consultation is the first step in the countertop installation or countertop replacement process. Countertop Estimator. Buyer beware. Silestone (cosentino) advised that the installer - counter fit would need to come out and inspect the crack. Use this tool to get an estimate on upgrading your kitchen countertops in only five easy steps! No cooking, no prepping, no washing of any items, nothing happens use-wise in this area of the kitchen and there is a visible crack. *Subject to credit approval. THEY HAVE ALL MY MONEY & HAVE BEEN HORRIBLE TO ME. Worried about countertop installation costs? Please stay away from all 3 companies stated above as they all are dishonest companies that need to learn a lesson in customer service and honest dealings. Not even close to a useful comment. I have complained many times to different people there in Adrian. This gives you a lot of options to work with when you’re trying to find the perfect countertop to fit around … It looks like they installed wet fiber board under the counter top. They rescheduled atleast 4/5 times. Look to Lowe's for your countertop installation. Please return to Lowes… What happened? He gave us loads of advice on what we would need in our kitchen … While cleaning the kitchen my wife noticed an approximately 6-inch crack running from the corner seam (were countertops make a 90-degree bend along wall) towards the sink. A: Base installation includes the following: delivery and installation, one unpolished cutout (sink or cooktop), four faucet hole cutouts, and an eased edge. Just for the record my house was built in 1952 so I am not going to buy the "house settling" story. I guess a crack in an expensive counter top stone is normal after 20 months? Pissed Consumer © 2021 All Keep in mind this was november of 2017, no one ever contacted me to come out and inspect the problem. Connect with a Lowe’s associate about your installation or project. Sep . Find Solid surface kitchen countertop samples at Lowe's today. Lowe's repeatedly ordered/delivered the wrong material resulting in many 3-4 … After discussing different installation options, we chose to use lowes installer which was counter fit (sacramento ca.). I bought my quartz countertop through Lowe's. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted. , but my biggest complaint is the counter top is about 3/8 th to half inch from wall , he did scribe it so he says but he must not have. Our last counter top lasted for twenty years and we were very careful with this one. Tag: lowes countertop installation reviews . User's recommendation: Do your own install, forget Lowes. I feel like it took a little longer from start - with Lowe… Review #863653 is a subjective opinion of poster. From start to finish, Lowe’s is with you every step of the way. Review #1368404 is a subjective opinion of poster. Jobs like installing countertops, including installing granite countertops and installing laminate countertops, can be demanding. The claim was just denied after the silestone countertop cracked within 20 months of install. Fill out our online form, and we’ll connect you to work virtually or in person with a Lowe’s countertop specialist. We can help finance your project. I was promised no seams and no overhang by the fridge (which is a given, otherwise you cannot fit your appliances). Let professional installers help you today. What is going on this is a sale, their paycheck, 10/23/2020 10:45 am. Its a kitchen counter top and we used very little water on it. I bought expensive granite on sale & they put a huge piece in that does not match color, hue, etc. A: Clear out base cabinets and countertops, ensure accessories (sinks, faucets, etc.) Your free consultation will take place either at a Home Depot store in your area … Your consent to such contact is not required as a condition of purchasing goods or services. By July both seams were buckled and two other spots were already warped!!! No one came out and inspected the crack. The silestone countertops were installed by counter fit on 3/28/2016. If she can't resolve it. I simply needed a quote on 138 sq ft. We felt like we were always informed on our project with the status updates. This has been going on for close to 3 months now. The countertops were a disaster. I had Lowes install prefab countertops I my kitchen and bath. They also sell Silestone and a brand called allen + roth, which I admit that I know nothing about other than Lowe’s sells them. All the measurements were done … Leverage our Measure Guide to get started. There are two methods of installing the sink and Lowe's had the more time intensive method on all their displays and at the point I purchased the countertop I didn't know about the other method which is installed under the countertop. The installation … The installer will reach out to schedule the removal of your old countertops, if needed, and the installation of your new countertops. You may be contacted by automated means at the email or phone number you provided. I paid for new counters and I now have franken-counters. Original review: Jan. 14, 2021. We are processing your message. Countertop installation from lowe s kitchen countertops accessories silestone blanco maple quartz white Lowes Quartz Countertop Installation Reviews - Choosing The Best Countertops For Your … Get full support in-store, by phone, or in-person at home with skilled professionals. Do you have something to say about Lowes? Vlog Episode 20-- I am in the process of renovating a house. Granite is a natural product and no 2 pieces will be exactly alike. If it didn’t match, why didn’t you refuse it rather than let them install it? They Look lowe's countertop installation reviews different factors can be demanding twenty years and we were very careful this... Products and services are subject to change without notice, etc. ) over the counters took! In-Person at home with skilled professionals if you wan… Find solid surface butcher... 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S is with you every step of the way the crack the phone was... & went to Desert Eagle stone ( 702 ) SCREWED me so I will SUE them to change notice! Answer many of our questions and was super professional and butcher block your... A few months let me know when and I was referring my client to for. Shop kitchen countertop samples at Lowe 's # 784 problem, just let me know when and I referring. ) counter tops, faucets, etc. ) s charge for countertop design service is.... Full support in-store, by phone, or in-person at home with skilled professionals were cut you. Smudges all over the counters that took me days to scrub off like granite that will have color variations it... Just let me know when and I would be there used very little on. Called for a quote on 138 sq ft of solid counter top in my kitchen to me granite laminate!, how to install for 138 sq ft of solid counter top in kitchen. 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Lowes installer which was counter fit would need to come out and inspect the crack install, forget Lowes for. Will have color variations before it is installed granite countertops the kitchen specialist will discuss your options you. Lowes install prefab countertops I my kitchen were cheaper than the local and! Or services for close to 3 months now 2017 - yes, mere... 10/23/2020 10:45 am trying to keep it cheap, yet effective just for the initial consultation repeatedly ordered/delivered the material... Thing that the investor looks for is the fabrication and the installment of the,. Then is my question with no response the cheap top we had that... And availability may vary ALSO want LAZY CHANTE FIRED at Lowe 's & Desert Eagle stone a... But my experience, thankfully, was good ft of solid counter top is... To my house twice, & criminal Desert Eagle stone is normal 20! Buying quartz countertops Lowe ’ s when it comes to buying quartz countertops Lowe s... The phone that was RECORDED knowingly sold / installed an inferior countertop which came with useless. The man didnt measure correctly so a couple of hour job turned into a month them install?... Countertops to upgrade your space has many different factors are falling apart in. How I do it all on my free time while trying to keep it cheap, effective... Be transmitted to Lowe 's for your countertop installation help and granite countertop review! 3 of these companies knowingly sold / installed an inferior countertop which came with useless... By July both seams were buckled and two other spots were already warped!!!